Our shipping policy
Our shipping policy – Delivery Schedule
Here you really will find all the details about our shipping policy. As well as the expected shipping day. Also the details on how to track your order.
Expected shipping day
We certainly do ship all items on the very same day that we receive your order. But only as long as we receive the order between 12am and 3pm (EST) (Eastern Standard Time) Monday to Friday.
Exceptions to the expected shipping day
These are the exceptions to the above normal shipping day.
- All orders received after 3pm – EST Monday to Thursday will then be shipped on the very next day.
- Also the following orders will be shipped on the very next work day.
- after 3pm Friday
- received over the weekend
- received on public holidays
Our shipping policy – Notification
Shortly after you place the order. You certainly will receive an email from Idol Eyes Australia. With the tracking number. Please note that we do send all deliveries by Australia post. This certainly does help keep delivery prices as low as possible. Saving you money.
Tracking your parcel
You certainly can track the progress of your parcel delivery. Here on the Australia post website here.
Concerns regarding your delivery
If you do have any concerns regarding your delivery. Such as any of the following:
- did not receive your tracking number
- lost your tracking number
- problem tracking the parcel
- or any other problem
Then we truly do recommend you contact us as soon as possible. You can find our contact details here. We certainly are here to help you with any enquiries that you may have. And we really will respond as quickly as possible.
You expect and we really do deliver. The world’s very best baby and children’s sunglasses world-wide.
We truly do thank you for your order. Please enjoy.